I tried the one at the hawker center near the Jurong East sports complex. Placed my order at 12.30pm. Food arrived at 1.30pm. You must think that the food must be super great and hence the long queue and waiting time.
How I hope this is the case. I went back to the stall to re-confirm my order twice and obviously they had convenient forgotten my order.
Finally, they came to us to place cutlery on our table. Now we thought the food will be delivered shortly. How wrong are we. After another 15min of waiting, the stall keeper "suddenly" realized we are still waiting and quickly approach us.
Now the food must be really "ready". NO! He came and ask us about our order. We are shocked. He forgets again. You must thought he's an old man. Nope, a young chap instead hence his memory can't be that bad.
Another 15 min and FINALLY our food arrived. We finished it in about 10 min. The food must be great??? Here's the verdict...
1) Finished food in 10 min because we're really hungry.
2) The meat is too "tough"... soup is too spicy (too much pepper)
3) BAD customer experience. The vendor is not apologetic as all when serving us. In fact, he makes us felt as though we "owe" him money.
In summary, a terrible experience, will not try this stall again at all cost.
ps: There are two stalls in this hawker center. One serves darker soup while the other serves whiter ones. Avoid the "darker" one, it is situated closer to the wet market.
No comments:
Post a Comment